Blu Glo was founded with the understanding that our industry had grown into two categories: Big Box and online retailers, and high-end electronics boutiques. There were no businesses focused on serving the client. We developed our business model to produce unequalled service to our clients. This plan is manifested in our 5 year technical support guarantee.
In May, 2008, we opened our first showroom in Fort Worth, Texas. Our showrooms are smaller than the typical electronics store and we do not carry inventory or sell individual items. We specialize in “turn-key” home media systems. Our desire is to display our systems in home-like settings. All our systems feature our easy-to-use remote control system that makes using the system easy for anyone.
We now have thousands of clients and systems across the DFW metroplex. Our clients have found that we are focused on serving them which has allowed us to expand to a second location in Southlake, Texas. Our plan is to continue to focus on our clients needs and bring more people into the Blu Glo family!
Steps to your home media system
A Blu Glo system designer will visit your home free of charge. The goal of the housecall is for the designer to interview you to determine your specific wants, needs and questions. The designer will examine your home’s construction to determine how best to install the electronics, and look at any existing equipment you may want integrated into the system (HDTV’s, speakers, etc.).
Before leaving your home, the system designer will ask you for budgeting and scheduling guidelines for the system. The designer will email a proposal to you within 24 hours of the housecall that fulfills your wants and needs and fits your budget and schedule. This proposal can be revised as much as necessary prior to committing to the project. Once the proposal is accepted, a 50% deposit will finalize the design and we will order all the components and prepare for installation.
Whatever day(s) you chose, the Blu Glo technicians will arrive at your home prepared to execute the system design. At the completion of the installation you will be fully trained by the technicians how to operate the system using our easy-to-use remote control system (link). Once you are comfortable using the system and are happy with the technician’s efforts, the final 50% payment is due.
If you are building a new home or remodeling and existing home, the Blu Glo system designer will work with you throughout the entire process.